🌟 Frequently Asked Questions

🚗 Do you have parking available?

Yes, we offer a spacious parking area just outside the condominium for your convenience.

⏰ Can we request early check-in or late check-out?

This depends on our operational schedule. Both services are available for $40 USD plus taxes, payable via:

💳 Payment link
💵 Venmo
📱 The platform where you booked your stay

🛁 Do you have a jacuzzi?

Our pools are perfect for relaxing but do not have jets or heating.

👶 Is your Airbnb child-friendly?

Absolutely! We frequently host families with children. For added comfort, we recommend booking our ground-floor apartments. All units are fully equipped and come with a plunge pool.

🍼 Can you provide baby furniture?

Yes, we can provide a crib and a high chair upon request. Please let us know in advance!

🧑‍🍼 Do you offer babysitting services?

We can recommend trusted babysitters:

Ana Na Babysitting Tulum
Sitters of the Caribbean
Babysitting Mexico

🧴 Do you provide laundry detergent?

No.

🎉 Extras for Your Stay

🏍️ Where can I rent bikes, ATVs, or scooters?

At Holistika Hotel (next door) bikes and scooters and La Veleta Rental Bikes for $100 pesos per day.

ATV Rentals Tulum in La Veleta for tours and bike rentals.

🚖 Transportation Options:

Rent a car at the airport
Taxi Service: Taxis are conveniently located in front of the condominium at Milan Hotel.
Private Transportation within Tulum: Contact Alex +52 984 151 1654.
Airport Transfers:
- Tulum to Cancun Airport: Contact Alex +52 984 151 1654.
- Cancun Airport to Tulum: Reach out to Alex or Yadi +52 998 351 7307.

📦 Food Delivery

Tomato.mx: Your go-to food delivery service!

👨‍🍳 Do you offer chef services?

Yes! We recommend the following private chefs. Let them know you’ll be staying in Ahal III, Tulum:

Jair Private Chef
Instagram
La Cuisine del Amor
Instagram
Josar Chef (also makes cakes!)
Instagram
Mexico Personalized Services
Instagram

🧼 Cleaning Services

We offer optional cleaning services during your stay for added comfort:

Basic Cleaning 🧹: $60
Full Cleaning (includes fresh towels and linens) 🛏️: $100

Kindly inform us in advance if you'd like to schedule a cleaning.

🍴 Restaurant Recommendations

🌞 Breakfast & Brunch

Italdo Pastelería: A sweet spot for your morning fix. Perfect for pastry lovers!
Holistika Hotel: Healthy, delicious brunch options in a serene, nature-filled environment.
Me Latte: Cozy coffee shop to start your day with good vibes and great brews.
Nimeño: A French patisserie with pastries that will leave you dreaming. 🥐
Mera: This is our favorite! Breakfast, coffee, lunch.. Take your computer! Great place to work.

🌅 Lunch & Dinner | Drinks & Nightlife

Veleta Market: A casual food market & bar offering a variety of delicious bites.
Mot Mot, Kan Hotel: Elegant yet casual dining with a focus on local flavors.
La Consentida: Casual Mexican Food and Pizzas.
Asian Bodega: Where Veleta locals mingle.
El Compa Tulum: Street delicious food.

🍹 Hotel Zone

Hartwood: One of Tulum's most famous dining spots for upscale cuisine in an open-air setting.
Gitano: A trendy spot for dinner, cocktails, and a lively atmosphere.
Arca: Creative cuisine with a focus on fresh, local ingredients.
Kogure Sushi, Hotel Pocna Tulum: Delicious sushi in a relaxed beach club environment.
Casa Banana, Hotel Zone Km 7.5: Brazilian-inspired grill with a chill vibe.
Lula: A chic spot offering great drinks and a relaxed atmosphere.

🧘‍♀️ Mind & Body

Yoga at Holistika Hotel: Just next to Ahal, for those zen vibes. 🧘‍♂️
Jungle Gym: A unique fitness experience close to Ahal, surrounded by nature.

🌊 Cenotes

Cenote Escondido & Cenote Crystal: 5 min from Ahal III, perfect for a refreshing dip.
Zamna, Atik, Vesica Cenote: Unmissable cenote experiences.
Cenote Dos Ojos: Perfect for snorkeling and diving 🐟. Known for its crystal-clear waters and impressive underwater caves.
Gran Cenote: Ideal for the whole family, with shallow areas, caves, and fascinating marine life 🐢.

🏖️ Beach Time

Hotel Pocna Beach Club: Located inside Parque del Jaguar, right next to Playa Paraíso. This is our favorite beach spot! Please note, there is a per-person entry fee to access Parque del Jaguar.
Gitano Beach: A trendy, laid-back spot with beautiful beachfront dining and cocktails. Perfect for an afternoon of relaxation with a boho vibe.
Zebra Beach: Great for families with kids! A relaxed and fun spot with plenty of space for little ones to play while you enjoy the beach.
B Tulum: A luxurious yet casual beachfront restaurant and bar, perfect for those seeking a stylish and serene vibe.
Nomade Tulum: A bohemian-chic beach club known for its laid-back vibe, great food, and yoga sessions by the sea.
Amanzala: A beautiful, tranquil beach spot offering a peaceful atmosphere and delicious food. Ideal for unwinding in nature.
Panamera Beach Club: A sleek, modern beach club offering great food, drinks, and stunning ocean views.
Chiringuito Tulum: A relaxed beachfront spot with a cozy atmosphere, perfect for enjoying fresh seafood and tropical cocktails by the sea.

🏞️ Explore

Sian Ka’an Biosphere: Nature, wildlife, and unforgettable views. 🌿
Lagoon Club Neek: A tranquil lagoon escape for ultimate relaxation.