🌟 Frequently Asked Questions

🚗 Do you have parking available?

Yes, we offer a spacious parking area just outside the condominium for your convenience.

⏰ Can we request early check-in or late check-out?

This depends on our operational schedule. Both services are available for $40 USD plus taxes, payable via:

• 💳 Payment link
• 💵 Venmo
• 📱 The platform where you booked your stay

🛁 Do you have a jacuzzi?

Our pools are perfect for relaxing but do not have jets or heating.

👶 Is your Airbnb child-friendly?

Absolutely! We frequently host families with children. For added comfort, we recommend booking our ground-floor apartments. All units are fully equipped and come with a plunge pool.

🍼 Can you provide baby furniture?

Yes, we can provide a crib and a high chair upon request. Please let us know in advance!

🧑‍🍼 Do you offer babysitting services?

We can recommend trusted babysitters:

• Ana Na Babysitting Tulum
• Sitters of the Caribbean
• Babysitting Mexico

🧴 Do you provide laundry detergent?

No. 

🎉 Extras for Your Stay

🏍️ Where can I rent bikes, ATVs, or scooters?

At Holistika Hotel (next door) bikes and scooters and La Veleta Rental Bikes for $100 pesos per day. 

ATV Rentals Tulum in La Veleta for tours and bike rentals. 

🚖 Transportation Options:

• Rent a car at the airport
• Taxi Service: Taxis are conveniently located in front of the condominium at Milan Hotel.
• Private Transportation within Tulum: Contact Alex +52 984 151 1654.
• Airport Transfers:
  • Tulum to Cancun Airport: Contact Alex +52 984 151 1654.
  • Cancun Airport to Tulum: Reach out to Alex or Yadi  +52 998 351 7307.

📦 Food Delivery

• Tomato.mx: Your go-to food delivery service! 

👨‍🍳 Do you offer chef services?

Yes! We recommend the following private chefs. Let them know you’ll be staying in Ahal III, Tulum:

• Jair Private Chef
  Instagram
• La Cuisine del Amor
  Instagram
• Josar Chef (also makes cakes!)
  Instagram
• Mexico Personalized Services
  Instagram

🧼 Cleaning Services

We offer optional cleaning services during your stay for added comfort:

• Basic Cleaning 🧹: $60
• Full Cleaning (includes fresh towels and linens) 🛏️: $100

Kindly inform us in advance if you'd like to schedule a cleaning.

🍴 Restaurant Recommendations

🌞 Breakfast & Brunch

• Italdo Pastelería: A sweet spot for your morning fix. Perfect for pastry lovers!
• Holistika Hotel: Healthy, delicious brunch options in a serene, nature-filled environment.
• Me Latte: Cozy coffee shop to start your day with good vibes and great brews.
• Nimeño: A French patisserie with pastries that will leave you dreaming. 🥐
• Mera: This is our favorite! Breakfast, coffee, lunch.. Take your computer! Great place to work.  

🌅 Lunch & Dinner | Drinks & Nightlife

• Veleta Market: A casual food market & bar offering a variety of delicious bites.
• Mot Mot, Kan Hotel: Elegant yet casual dining with a focus on local flavors.
• La Consentida: Casual Mexican Food and Pizzas.
• Asian Bodega: Where Veleta locals mingle.
• El Compa Tulum: Street delicious food.

🍹 Hotel Zone

• Hartwood: One of Tulum's most famous dining spots for upscale cuisine in an open-air setting.
• Gitano: A trendy spot for dinner, cocktails, and a lively atmosphere.
• Arca: Creative cuisine with a focus on fresh, local ingredients.
• Kogure Sushi, Hotel Pocna Tulum: Delicious sushi in a relaxed beach club environment.
• Casa Banana, Hotel Zone Km 7.5: Brazilian-inspired grill with a chill vibe.
• Lula: A chic spot offering great drinks and a relaxed atmosphere.

🧘‍♀️ Mind & Body

• Yoga at Holistika Hotel: Just next to Ahal, for those zen vibes. 🧘‍♂️ 
• Jungle Gym: A unique fitness experience close to Ahal, surrounded by nature.

🌊 Cenotes

• Cenote Escondido & Cenote Crystal: 5 min from Ahal III, perfect for a refreshing dip.
• Zamna, Atik, Vesica Cenote: Unmissable cenote experiences.
• Cenote Dos Ojos: Perfect for snorkeling and diving 🐟. Known for its crystal-clear waters and impressive underwater caves.
• Gran Cenote: Ideal for the whole family, with shallow areas, caves, and fascinating marine life 🐢.

🏖️ Beach Time

• Hotel Pocna Beach Club: Located inside Parque del Jaguar, right next to Playa Paraíso. This is our favorite beach spot! Please note, there is a per-person entry fee to access Parque del Jaguar.
• Gitano Beach: A trendy, laid-back spot with beautiful beachfront dining and cocktails. Perfect for an afternoon of relaxation with a boho vibe.
• Zebra Beach: Great for families with kids! A relaxed and fun spot with plenty of space for little ones to play while you enjoy the beach.
• B Tulum: A luxurious yet casual beachfront restaurant and bar, perfect for those seeking a stylish and serene vibe.
• Nomade Tulum: A bohemian-chic beach club known for its laid-back vibe, great food, and yoga sessions by the sea.
• Amanzala: A beautiful, tranquil beach spot offering a peaceful atmosphere and delicious food. Ideal for unwinding in nature.
• Panamera Beach Club: A sleek, modern beach club offering great food, drinks, and stunning ocean views.
• Chiringuito Tulum: A relaxed beachfront spot with a cozy atmosphere, perfect for enjoying fresh seafood and tropical cocktails by the sea.

🏞️ Explore

• Sian Ka’an Biosphere: Nature, wildlife, and unforgettable views. 🌿
• Lagoon Club Neek: A tranquil lagoon escape for ultimate relaxation.